In Land Gorilla’s platform, reports for both on-site and remote inspections are fully integrated with the draw request. Now, with inspection services, reports are received in 2 to 3 days. It didn’t have the nice summary tables that Land Gorilla provides.” Then, we would have to review everything and compare it to the budget. We waited on average 10 days for an inspection to come back. “We would view the inspection report on one screen, and cross reference it with the draw request and budget on the other screen. “We had to login to a different platform and download a separate folder,” said Calvin. In their previous processes, after receiving the inspection report, Pacific NW Federal Credit Union had to sort and match inspection photos to each report. Today, with OneSite, builders can complete and submit a draw request in a few minutes and receive instant notifications when their draw is approved. Then, once a draw was approved, a team member would call the builder to inform them that the draw was approved and disbursement was on its way. It’s on their phone and with just a tap of a few buttons, their draw request is submitted.”īefore OneSite, builders had to manually fill out a draw request form, upload the document, and email it to the Pacific NW Federal Credit Union team. “They love the fact that they can submit a draw on the go, anytime. “The majority of our builders use the mobile app,” Calvin continued. Even the one-person independent builder found it very, very easy to use.” “They like the fact that they submit a draw, communicate with us, and upload documents all on one app. “Our builders love OneSite,” said Calvin. It eliminates the risk of data entry errors, inaccurate budgets, and over funded draws. Builders can easily access the budget of record, upload documents, and communicate with Pacific NW Federal Credit Union, anywhere and anytime. Pacific NW Federal Credit Union has also implemented the use of OneSite, a mobile and web application that allows builders to submit draw requests. “It really streamlines the process and is much more convenient for everybody involved.” “It’s an efficiency factor for us – we don’t have to go looking in folders in our shared drive when a draw is received,” said Calvin. This allows for an easier review process and quicker decision making for approval. With Land Gorilla, the Pacific NW Federal Credit Union team can view all draws, in the same format, all in one place. “Then, we emailed it back to the builder to show them their summary.” “We had to update the spreadsheet every time there was a draw because the information was different each time,” continued Calvin. Budgets were manually entered into spreadsheets, line item by line item. Draw information was received in different formats from various builders. They had a multi-step process across different solutions to manage draws. “It was a very manual process,” said Calvin. Prior to Land Gorilla, draw requests were managed through the usage of spreadsheets. This has resulted in much faster disbursement turn times, processes that scale with their growing volume, and a superior experience for their members and builders. Pacific NW Federal Credit Union has streamlined their draw operations with Land Gorilla’s software platform.
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